Customer Reviews
Westerhouse Heating and Cooling, Inc.
104 West 20th Street #1, Eudora
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a week ago
I have used numerous HVAC companies in our area. Westerhouse, hands down, has been our favorite to work with. From new construction installs to maintenance on existing units. It's obvious they care about their clients as much as … More they do their business. Aaron is especially great to work with. He communicates directly to provide advice and is happy to listen to questions and concerns. It's nice to be able to trust someone is looking out for our best interest along with theirs. I'm very thankful for their service and look forward to continuing our relationship.
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3 weeks ago
Reasonable prices, small town neighborly care, professional know how. You can trust them to take care of exactly what you need, take care of any issues the first time.
Update: We have a new house and wouldn’t consider using anyone else. … More Sunday morning our heat wasn’t working. Within an hour and a half they had our furnace serviced and running. Very impressive, especially since we are more rural. -
2 months ago
I have used Westerhouse Heating and Cooling for 30+ years on my own home and my rental units. They are always prompt, courteous, helpful and fair.
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2 months ago
I’m a General Contractor. I contracted Westerhouse to install a new mini split system and repair and re-duct an existing furnace system.
One of the easiest and friendly experiences ever as a contractor.
Mike & Arron Showed up on time … More every time they said they would and their workers were professional and nice guy.
I highly recommend Westerhouse Heating and Cooling and now use and recommend them on all my jobs.
Martin Murphy
5 Star Contracting -
3 months ago
Everyone I deal with at Westerhouse is Wonderful! They always give us prompt attention when needed. They are definitely the only technicians we call on!
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3 months ago
I've been using Westerhouse for over a year now to do my fall and spring tune ups on my Heating /AC. Work has always been completed in a timely manner, on schedule, and with friendly technicians. Scheduling is easy and the staff is … More great to work with. Would recommend to anyone in the area.
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5 months ago
Our A/C quit working in the middle of the night, called them first thing in the morning. Friendly receptionist, as I have a daycare in my home and we were leaving on vacation that afternoon. To my surprise, they had a tech at my house … More within 30 min of my call. Jordon was professional and got us up and cooling in no time. Thank You Much. Great experience. We use them for all our A/C and Heating needs.
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5 months ago
My ac went out, I called & they got someone out here within 30-40 minutes. Connor replaced the capacitor. So thankful for the quick response.
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5 months ago
A/C started to fail at 2:30 on a Friday afternoon, and Westerhouse had someone on top of it in 30 minutes. A/C wasn't cold, Westerhouse came, now it's cold. Highly recommended.
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5 months ago
Jordan did an excellent job! Fast and efficient with a reasonable cost! Strongly recommend this company for your repair needs!
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5 months ago
They did awesome. Our A/C was not working and they had a whole new unit installed the next day. AND they beat their competitors’ prices.
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6 months ago
The best! Our air conditioning went out on a Saturday night, they come out right away and got it running as quickly as possible.
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6 months ago
Everyone that I have had at my home and spoken with on the phone has always been professional, friendly and helpful. I ask lots of questions and get knowledgeable answers. No one has tried to pressure me to buy a new air conditioner even … More though mine is quite old. They keep it working just fine. The technicians are prompt and do a great job. I highly recommend this local company.
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6 months ago
We had our AC go out. Westerhouse had a repair technician at our house the same morning and had the problem fixed within a half hour. They are very responsive, friendly, and repair systems fast. I also appreciate that they are honest and … More professional.
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7 months ago
I was frustrated with the big chains and their high prices. The first time I called and talk to the owner at Westerhouse, I knew I Had found someone I could trust. We have used them for three years now and I am very glad. They never try … More to upsell me or get me to buy some thing I don’t need. My air conditioner is working perfectly now and has been for the last three years. Their ad says they work in Lawrence, De Soto, and Eudora but I live in Olathe and they take good care of me. It also feels good to support a family business.
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7 months ago
Aaron and the Westerhouse crew (Chris, James and Tanner) did an excellent job installing our new HVAC system. They were conscientious. For example, they took the extra step of putting in a new, appropriately gauged copper line where it … More was needed and they greatly cleaned up the appearance of our older air ducts where they came into the heating and fan units. They were honest. When I shared the research I done about American Standard's electronic air filtration unit producing ozone (I had called the academics who'd done the testing research), Aaron was straight with me and helped me decide on a filtration unit that did not produce ozone. And they gave me a fair price. They have my trust. I look forward to doing more business with them in the future.
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7 months ago
They are always prompt and do a great job. After they leave, I can always be assured that our A/C is in good working condition
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7 months ago
He was very professional and trustworthy. Fixed our problem. Came on time and stayed in contact before his arrival so I knew when to expect him. Very respectful of my time too.
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7 months ago
Professionalism, Punctuality, Quality, Responsiveness, Value
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7 months ago
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7 months ago
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7 months ago
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7 months ago
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7 months ago
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7 months ago
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7 months ago
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7 months ago
Prompt and friendly service both at our house and at their office. Great group of people.
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7 months ago
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7 months ago
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7 months ago
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7 months ago
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8 months ago
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8 months ago
Professionalism
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8 months ago
Professionalism, Punctuality
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8 months ago
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8 months ago
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8 months ago
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8 months ago
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8 months ago
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8 months ago
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8 months ago
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8 months ago
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8 months ago
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8 months ago
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8 months ago
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8 months ago
I feel like they done an excellent job. Very informative and I didn’t feel like I was being taken advantage of. I would recommend Westerhouse heating and cooling and I will use them when ever I need HVAC work done in the future.
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8 months ago
Professionalism, Punctuality, Quality, Responsiveness, Value
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8 months ago
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8 months ago
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8 months ago
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8 months ago
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8 months ago
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8 months ago
Professionalism, Quality
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8 months ago
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8 months ago
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8 months ago
Westerhouse is a family owned business with good, mid-western values. They make you feel like part of their family- taking the time to explain what is going on, listening to you and helping provide options that are reasonable for your … More personal situation, responding quickly when called out to your home, and their fees are well within reason. I can't say enough about how awesome this company and their employees are; and I'm glad that I listened to the colleague who referred me. I wouldn't trust anyone else with my AC and heat.
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8 months ago
Professionalism, Punctuality, Quality, Responsiveness, Value
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8 months ago
Professionalism, Punctuality, Quality, Responsiveness
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8 months ago
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8 months ago
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8 months ago
Responsiveness
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8 months ago
We love the expert knowledge, timely and friendly service at Westerhouse heating and cooling. We have been doing business with them for more than 30 years and recommend their business highly to everyone who asks us who we use. They are … More good people who understand listening and responding rather than treating customers as if they are mindless, and the guys who come out for service are efficient, fast, thoroughly clean up, and always stop back in to let us know what they found, what they did, and ask if there is anything else prior to leaving. That's SERVICE!! Karen and Steve Boyer
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9 months ago
Westerhouse is the ONLY company that our family will use, as we are proud to support our local businesses! They truly care about their clients and our community. And Aaron always goes above and beyond by making himself available. Westerhouse … More provides great quality work, friendly service and competitive pricing!
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9 months ago
Westerhouse has provided maintenance and repairs on my HVAC system for the last 3+ years. They are typically true to their estimated schedule, courteous, and the technicians explain what they have done and/or give me options as appropriate. … More Their fees are reasonable and they don’t try to up-sell me.
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9 months ago
Westerhouse Heating and Cooling had been keeping my furnace and AC unit going for the past few years, but I knew it couldn't last forever. I'm a gadget guy so I knew what I wanted: variable speed blower, multiple zone control, … More WEB enabled thermostats, 18 SEER,... Westerhouse delivered. Love that my thermostat lets me know the weather, has this cool feature to keep the air circulation going even if unit is not running, I can control it via my phone remotely,...
It's great to work with a well run family business, you should check them out if your looking for quality work and value. Giving them five stars. -
9 months ago
David was awesome. I met him 6 month's ago. He was at my neighbors house and I had a question for him. The company I was using recommended I replaced a part on my AC that was going out. They quoted me $300 for parts and labor. A month … More later I seen David across the street. I asked him about it, and he only wanted $60! I gave him $100, and from there he/his company has earned my business! So far, great company!
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9 months ago
Professionalism, Punctuality, Quality, Responsiveness, Value
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9 months ago
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9 months ago
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9 months ago
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9 months ago
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9 months ago
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9 months ago
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9 months ago
Professionalism, Punctuality, Quality, Responsiveness, Value
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9 months ago
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11 months ago
Prompt, courteous, came out on a Sunday, professional, and fixed my water heater. I don't think he was at my house more than 30min.
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11 months ago
These folks are amazing and highly recommended! Great communication, super friendly, furnace repaired FAST on a freezing day, they actually care! Love you guys!
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a year ago
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a year ago
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a year ago
We have done business with westerhouse for many years. Their price is fair, service is always prompt and top notch people to work with. They even help me with advice whenever i call with questions for my business and my home. All around … More a great company!
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a year ago
Great service
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a year ago
If you need a mini-split installed, this is the place. They were reasonably priced, fast and did a good job installing 3 mini-splits in the upstairs of our cape cod. My wife was very particular about how the tubing would be ran on the … More exterior of the house because she thought it would create an eyesore. They listened to us and worked out a nice solution in hiding the tubes.I have to give the boys credit, it was a nasty job crawling through our knee walls to cut holes and run tubing. I never heard anyone complain or try to rush.The whole process went well from the bidding to the installation to the clean-up. They even filed our warranty paperwork for us, which is unheard of. Would definitely recommend.
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a year ago
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a year ago
Great people, great skills
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a year ago
They came (on a Friday afternoon) so quickly and finished just as fast! I've used them for years and am always so pleased and impressed!
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a year ago
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2 years ago
Westerhouse Heating and Cooling, Inc. is a great and reliable company to do business with. They are honest and truly care about providing the best quality of service and follow through with outstanding customer service. Aaron is very … More trustworthy and we choose to have all of our Heating & Cooling work performed by Westerhouse Heating and Cooling.
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2 years ago
They were honest, dependable, and fast! Thanks Aaron!
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2 years ago
These guys are great! Service with a handshake, you can trust their word. My new system, installed in Feb 2018, is keeping us very cool in this 100+ summer heat with no struggles at all.
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2 years ago
Westerhouse is a first class operation and a great team. The ownership is fantastic and highly committed to taking care of their customers. If you have a HVAC emergency, they will find a way to get your problem solved quickly and properly. … More
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3 years ago
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3 years ago
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3 years ago
Our heater wasn't working and the outside temperature was below zero degrees. Westerhouse came to the rescue within minutes of our call. Thank you for your timely and professional service!
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4 years ago
Mike and he's team are knowledgeable and polite. I would recommend Westerhouse Inc. to everyone.
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4 years ago
Mike Westerhouse and his team did an excellent job of educating me and installing multiple systems in my 100+ year old commercial building. I would recommend them to anyone and will use them again in the future on residential projects. … More
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5 years ago
We had several companies come out and provide us with bids to replace both our a/c and furnace, and Mike was not only able to provide us the best offer but he provided us with the best service. He was personable and respectful of our home, … More which provided that peace of mind with a big purchase. My father recommended him to me, and now I would recommend him to anyone else.
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5 years ago
Westerhouse is honest, friendly, prompt and is very 'cost conscious'. We've spent more money on less service with other companies for our commercial service. Whether you are looking for home or commercial support, I'd … More highly recommend Westerhouse. They are local, family-owned and worth your time and trust.
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5 years ago
Mike came by our house to do a Spring Service on our A/C unit. He was courteous, knowledge and respectful. We will be calling him for any future needs for our heating and a/C.
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7 years ago
We had our AC unit serviced in May and recently we had an issue with the unit. I called and spoke with Mike. He was grateful for the call and went above and beyond to resolve our concerns. We look forward to using them again in the future. … More
