Client Reviews
Westerhouse Heating and Cooling, Inc.
104 West 20th Street #1, Eudora
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I called today at 423pm. They got to me within 20mins. David fixes the thermostat and saves my day! Thank you for the quick response and professionalism
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Westerhouse heating and cooling is hands down the best HVAC company in the area. The staff are professional and very knowledgeable. They are always on time and the work when completed always looks great. They took the time to ensure we … More understood how to use and maintain the new system.
If your looking for an HVAC company you can trust, then Westerhouse is the one to call.
Neil and Mina -
I called four companies for quotes, but Joe from Westerhouse was the only salesperson who thought outside the box with a system no one else proposed. I accepted the proposal on Thursday and our complete system was fully replaced on Monday. … More The guys were professional, knowledgeable, and personable. For the first time since we’ve owned our home our system is maintaining the set temperature perfectly. I’d recommend this company to everyone! Keep up the good work guys!
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Aaron and the crew helped me pick and size my geothermal unit during the new house build. They installed the mechanical system professionally. Like all new builds, issues did happen. The air distribution was off for the office, and thermostats … More were not picking up correct humidity levels.
One phone call away, they showed up in 2 days and fixed the issue and replaced/upgraded the thermostats.
Here is my verdict: had I known them before AB May, I would have hired them right there. Their attention to details and customer services are second to none in this area. You are in good hands. -
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Joe is awesomeService: HVAC system maintenance
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Westerhouse did the multi-system install in our new home construction. Exceptional communication, quality of ductwork is impressive and fair pricing!Service: HVAC duct & vent installation
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We noticed our furnace wasn’t running late Friday afternoon on Dec 23rd. Temperatures below zero! We love Westerhouse Heating and Cooling so gave them a call. They were able to come by the same evening and had us up and running quickly. … More We really appreciate how hard they work.
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David W. came to my home to do my first heating system maintenance with Westerhouse. He was professional and yet easy to talk to. All my questions and concerns were answered. He arrived during the window of time that scheduling said … More they would be here. Looking forward to a good HVAC system maintenance relationship with this company.
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Westerhouse is always INCREDIBLE! The office Staff answers the phones immediately and are always so kind. Field Techs are kind, professional, and easy to talk to. They always listen to concerns and offer the best solution. We have used … More other companies in the past and always go back to Westerhouse. Thank you for providing amazing service at a reasonable rate!!
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Westerhouse is always responsive to our needs and the repairs are done quickly and reasonably priced.Service: Repair HVAC
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Very good experience and would buy again.Service: HVAC system maintenance
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I’ve had nothing but positive experiences with Westerhouse. They always are able to come very quickly and are knowledgeable. I recommend them to everyone!
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They are very polite and respectful hard workers and always respond to my calls.Service: Repair HVAC
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Been using Westerhouse for years - small and large projects... all awesome service. Great to have them so close by!
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The people at Westerhouse are honest down to earth people! I've had them come out twice and both times the service men were professional and friendly. I would recommend them to anyone in the area and will only use them for my HVAC … More needs. I cannot say enough good things about this company and their employees.
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Westerhouse answered their phone the first time I called, took all of my information accurately, had an available appointment in my area for the same day I called, and showed up-not on time, but early! He called me and asked if it was … More ok to come early and was professional, honest and very helpful. I couldn’t have asked for a better experience. When it’s time to replace our HVAC, Westerhouse will be who I call without a doubt. Thank you so much for a great experience….you all made my day!
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Replaced entire HVAC system. Initially it malfunctioned and required numerous service visits eventually requiring a new control board. It was going to take 5-6 weeks to get one. They didn't want me to wait any longer, so they replaced … More the whole outside unit. The guys were persistent in trying to resolve this, even working after hours. They really stayed on top of these issues and were very focused on our satisfaction taking full responsibility. Even though we at first got a "lemon" from the factory, Westerhouse made it good and I would highly recommend them. Thanks to Joe, James, Cameron, Riley, Tanner, Aaron and Alisia.
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We LOVE Westerhouse HVAC! Prompt, Professional and the best service!
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Westerhouse representatives were knowledgeable and professional.Service: Install AC
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This is a great company! The entire process from getting a quote through installation was great. Everyone, David Westerhouse, the installation technicians and office personnel were professional, friendly and answered my questions. It was … More extremely hot on the day of the installation and getting the equipment into my basement was not an easy task. The technicians were efficient, friendly and explained what they were doing and kept me informed throughout. The cost was very reasonable for both the AC and furnace. My new AC works great and I would definitely recommend Westerhouse Heating & Cooling!
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Pre-bidding inspection & conversation was clear, informative and comprehensive. All of my questions & concerns were covered.
Bid was very competitive and follow up concerns and adjustments made. Accommodation of my schedule was … More worked out and installation was efficient and professional. System is working very well.
I especially appreciate the complementary service inspection included when it is time to switch from AC to furnace use. AND the AC service call included for next year. I plan to contract for service after that.
I recommend Westerhouse wholeheartedly. They are well staffed and clearly have the depth of training & experience to serve their customers well!
Thanks. -
Wonderful business replaced by air conditioner immediately during very busy time due to high heat. Jordan and his crew and office staff are 100% and A+
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Thanks again for getting our heat pump back up andd running
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I called at about 4 pm on a hot day for service on a central AC unit that wasn't cooling.
I was offered after hours service which I declined due to good shade and a cool evening forecast.
Next day I received a text when the tech was … More en route, another with description of the issue and the proposed fix.
I was happy with the fast response and reasonable price. I paid on the phone and the problem was gone and dealt with.
This company is professional as well as good,
real people. I'll call them next time! -
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I have used Westerhouse service since Mike started the business. Even through Mike is home the business is just the same Very Dependable and honest.
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The Westerhouse team is the best. I send friends and family their way every chance I get. Everyone who has used them has thanked me for the recommendation when the job was finished. Great folks, great work and great prices.
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I got screwed around by all the big companies in KC and these guys were great all the way around. Small business feel with big company professionalism. 10/10
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I will not remove my one star review because I did not have a good experience with your company.
Your right, you don't know who your customers are and that is apparent in you lack of customer service. -
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Aaron and his crew went out of their way to help me… I would highly recommend this company!
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They came out same day and we’re so kind and helpful! They called ahead of time and were very accommodating, I will definitely use them regularly.
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Wouldn’t recommend anyone else. Always on time and friendly.
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The Team at Westerhouse was amazing, from calling us back the very morning, sending someone out within the hour and scheduling the new heater installation that next morning. Very Caring and Reliable. We recommend Westerhouse to anyone … More who may need Heating, AC or complete HVAC services.
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Westerhouse technicians are all professional, responsive, and knowledgeable. This is a wonderful business that I’ve used for years. They always go above and beyond.
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Excellent service, quick response, and a reasonable price! Will definitely use Westerhouse again!
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Knowledgeable, efficient, courteous, personable, professional—just the kind of person you want working in your house.
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Furnace went out on a Sunday afternoon. Called them first thing Monday morning and it was repaired by 2pm.
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Westerhouse replaced my noisy out of date heating system with American Standard equipment in one day. What a difference a day makes. Great people to work with.
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Well done
Did not return to set ap for thermostat -
Easy to schedule, reasonable prices, and good service. Glad we switched to Westerhouse.
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Excellent! On time, quickly finished. Well done.
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Joe and Jordan repaired our furnace last year and just a couple weeks ago repaired my Dad's AC.
We highly recommend them!
Steve R. -
They are always fast, friendly and get it right the first time. From general maintenance on our ac/furnace units to rerouting duct work for our remodel, they do it all and do it well. We’ve used them for years and will continue to do so. … More
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Very good job. Right on schedule. Very professional.Service: HVAC system maintenance
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Friendly, on time, and professional!Service: HVAC system maintenance
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They do a great jobService: Ductless heating & A/C services
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Prompt, corrosion, and thorough service at a great value. Will use again.Services: HVAC system maintenance, Heating system maintenance
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Great service! Appreciate the great service!
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Our AC was making a horrible noise, is less than 5 years old, and still under warranty. When we submitted a claim, the AC manufacturer assigned Westerhouse to be the repair company. We had some frustration at first trying to communicate … More with Westerhouse through our manufacturer but once we contacted them directly, one of the owners came out to explain our problem, fixed the noise, and waived the service fee.
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I wouldn't go anywhere else!Always honest, trustworthy, professional and friendly!Services: HVAC system maintenance, A/C system maintenance, Heating system maintenance
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Had an ac emergency on a Friday evening. They were contacted and had us up and going later that evening, (after hours!). Could not be happier!
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Hands down the best group of people to work with.
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Great folks
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A very positive experience. The initial response was rapid, the work was scheduled promptly, and in one day the work was completed in the most effective manner. We are delighted with the AC system. We have contracted with Westerhouse for … More annual servicing. We highly recommend the company.
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Westerhouse was recommended to us when we were having a low voltage issue. We couldn’t be happier with their service in our low voltage issue and now also use them for our maintenance services. They are always prompt, reasonably priced … More and all the staff is very polite. You can’t go wrong with Westerhouse!
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Wonderful people! They came out to rescue us from the recent artic blast and got our heat pump functioning properly again due to lack of knowledge on our end. Very friendly and efficient folks! Highly recommend
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I'd like to thank Westerhouse for their excellent service and quick action during the recent extreme cold snap. Propane company was behind on refilling, however Westerhouse quickly brought out a temporary furnace that definitely saved … More our pipes from freezing! Thank you!
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Quick to respond to calls. Great folks to work with.
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With having a in home daycare they have helped us out BIG time more then once. Very happy with all aspects of this business. Will not trust anyone else with our system!
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Always so helpful and prompt!Service: Heating system maintenance
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Woke up this morning to furnace not working. Westerhouse answered my call right away and was at my house when they said they would. Thoroughly checked the system out, completed the repair quickly and then performed checks to ensure all … More was now functioning correctly. So thankful for their personal and responsive service!
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I have used numerous HVAC companies in our area. Westerhouse, hands down, has been our favorite to work with. From new construction installs to maintenance on existing units. It's obvious they care about their clients as much as … More they do their business. Aaron is especially great to work with. He communicates directly to provide advice and is happy to listen to questions and concerns. It's nice to be able to trust someone is looking out for our best interest along with theirs. I'm very thankful for their service and look forward to continuing our relationship.
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Reasonable prices, small town neighborly care, professional know how. You can trust them to take care of exactly what you need, take care of any issues the first time.
Update: We have a new house and wouldn’t consider using anyone else. … More Sunday morning our heat wasn’t working. Within an hour and a half they had our furnace serviced and running. Very impressive, especially since we are more rural. -
I have used Westerhouse Heating and Cooling for 30+ years on my own home and my rental units. They are always prompt, courteous, helpful and fair.
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I’m a General Contractor. I contracted Westerhouse to install a new mini split system and repair and re-duct an existing furnace system.
One of the easiest and friendly experiences ever as a contractor.
Mike & Arron Showed up on time … More every time they said they would and their workers were professional and nice guy.
I highly recommend Westerhouse Heating and Cooling and now use and recommend them on all my jobs.
Martin Murphy
5 Star Contracting -
Everyone I deal with at Westerhouse is Wonderful! They always give us prompt attention when needed. They are definitely the only technicians we call on!
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I've been using Westerhouse for over a year now to do my fall and spring tune ups on my Heating /AC. Work has always been completed in a timely manner, on schedule, and with friendly technicians. Scheduling is easy and the staff is … More great to work with. Would recommend to anyone in the area.
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Our A/C quit working in the middle of the night, called them first thing in the morning. Friendly receptionist, as I have a daycare in my home and we were leaving on vacation that afternoon. To my surprise, they had a tech at my house … More within 30 min of my call. Jordon was professional and got us up and cooling in no time. Thank You Much. Great experience. We use them for all our A/C and Heating needs.
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My ac went out, I called & they got someone out here within 30-40 minutes. Connor replaced the capacitor. So thankful for the quick response.
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A/C started to fail at 2:30 on a Friday afternoon, and Westerhouse had someone on top of it in 30 minutes. A/C wasn't cold, Westerhouse came, now it's cold. Highly recommended.
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Jordan did an excellent job! Fast and efficient with a reasonable cost! Strongly recommend this company for your repair needs!
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They did awesome. Our A/C was not working and they had a whole new unit installed the next day. AND they beat their competitors’ prices.
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The best! Our air conditioning went out on a Saturday night, they come out right away and got it running as quickly as possible.
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Everyone that I have had at my home and spoken with on the phone has always been professional, friendly and helpful. I ask lots of questions and get knowledgeable answers. No one has tried to pressure me to buy a new air conditioner even … More though mine is quite old. They keep it working just fine. The technicians are prompt and do a great job. I highly recommend this local company.
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We had our AC go out. Westerhouse had a repair technician at our house the same morning and had the problem fixed within a half hour. They are very responsive, friendly, and repair systems fast. I also appreciate that they are honest and … More professional.
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I was frustrated with the big chains and their high prices. The first time I called and talk to the owner at Westerhouse, I knew I Had found someone I could trust. We have used them for three years now and I am very glad. They never try … More to upsell me or get me to buy some thing I don’t need. My air conditioner is working perfectly now and has been for the last three years. Their ad says they work in Lawrence, De Soto, and Eudora but I live in Olathe and they take good care of me. It also feels good to support a family business.
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Aaron and the Westerhouse crew (Chris, James and Tanner) did an excellent job installing our new HVAC system. They were conscientious. For example, they took the extra step of putting in a new, appropriately gauged copper line where it … More was needed and they greatly cleaned up the appearance of our older air ducts where they came into the heating and fan units. They were honest. When I shared the research I done about American Standard's electronic air filtration unit producing ozone (I had called the academics who'd done the testing research), Aaron was straight with me and helped me decide on a filtration unit that did not produce ozone. And they gave me a fair price. They have my trust. I look forward to doing more business with them in the future.
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They are always prompt and do a great job. After they leave, I can always be assured that our A/C is in good working condition
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He was very professional and trustworthy. Fixed our problem. Came on time and stayed in contact before his arrival so I knew when to expect him. Very respectful of my time too.
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Professionalism
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Professionalism, Punctuality, Quality, Responsiveness, Value
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Prompt and friendly service both at our house and at their office. Great group of people.
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Professionalism, Punctuality, Quality, Responsiveness, Value
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Professionalism, Punctuality, Quality, Responsiveness, Value
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I feel like they done an excellent job. Very informative and I didn’t feel like I was being taken advantage of. I would recommend Westerhouse heating and cooling and I will use them when ever I need HVAC work done in the future.
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Professionalism, Punctuality, Quality, Responsiveness, Value
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Westerhouse is a family owned business with good, mid-western values. They make you feel like part of their family- taking the time to explain what is going on, listening to you and helping provide options that are reasonable for your … More personal situation, responding quickly when called out to your home, and their fees are well within reason. I can't say enough about how awesome this company and their employees are; and I'm glad that I listened to the colleague who referred me. I wouldn't trust anyone else with my AC and heat.
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Responsiveness
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We love the expert knowledge, timely and friendly service at Westerhouse heating and cooling. We have been doing business with them for more than 30 years and recommend their business highly to everyone who asks us who we use. They are … More good people who understand listening and responding rather than treating customers as if they are mindless, and the guys who come out for service are efficient, fast, thoroughly clean up, and always stop back in to let us know what they found, what they did, and ask if there is anything else prior to leaving. That's SERVICE!! Karen and Steve Boyer
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Westerhouse is the ONLY company that our family will use, as we are proud to support our local businesses! They truly care about their clients and our community. And Aaron always goes above and beyond by making himself available. Westerhouse … More provides great quality work, friendly service and competitive pricing!
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Westerhouse has provided maintenance and repairs on my HVAC system for the last 3+ years. They are typically true to their estimated schedule, courteous, and the technicians explain what they have done and/or give me options as appropriate. … More Their fees are reasonable and they don’t try to up-sell me.
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Westerhouse Heating and Cooling had been keeping my furnace and AC unit going for the past few years, but I knew it couldn't last forever. I'm a gadget guy so I knew what I wanted: variable speed blower, multiple zone control, … More WEB enabled thermostats, 18 SEER,... Westerhouse delivered. Love that my thermostat lets me know the weather, has this cool feature to keep the air circulation going even if unit is not running, I can control it via my phone remotely,...
It's great to work with a well run family business, you should check them out if your looking for quality work and value. Giving them five stars. -
David was awesome. I met him 6 month's ago. He was at my neighbors house and I had a question for him. The company I was using recommended I replaced a part on my AC that was going out. They quoted me $300 for parts and labor. A month … More later I seen David across the street. I asked him about it, and he only wanted $60! I gave him $100, and from there he/his company has earned my business! So far, great company!
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Professionalism, Punctuality, Quality, Responsiveness, Value
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Professionalism, Punctuality, Quality, Responsiveness, Value
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Professionalism, Punctuality, Quality, Responsiveness
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Professionalism, Punctuality, Quality, Responsiveness, Value
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Professionalism, Punctuality, Quality, Responsiveness, Value
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Professionalism, Punctuality, Quality, Responsiveness, Value
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Professionalism, Punctuality, Quality, Responsiveness, Value
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These folks are amazing and highly recommended! Great communication, super friendly, furnace repaired FAST on a freezing day, they actually care! Love you guys!
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Prompt, courteous, came out on a Sunday, professional, and fixed my water heater. I don't think he was at my house more than 30min.
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Westerhouse Heating and Cooling, Inc. is a great and reliable company to do business with. They are honest and truly care about providing the best quality of service and follow through with outstanding customer service. Aaron is very … More trustworthy and we choose to have all of our Heating & Cooling work performed by Westerhouse Heating and Cooling.
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We have done business with westerhouse for many years. Their price is fair, service is always prompt and top notch people to work with. They even help me with advice whenever i call with questions for my business and my home. All around … More a great company!
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If you need a mini-split installed, this is the place. They were reasonably priced, fast and did a good job installing 3 mini-splits in the upstairs of our cape cod. My wife was very particular about how the tubing would be ran on the … More exterior of the house because she thought it would create an eyesore. They listened to us and worked out a nice solution in hiding the tubes.I have to give the boys credit, it was a nasty job crawling through our knee walls to cut holes and run tubing. I never heard anyone complain or try to rush.The whole process went well from the bidding to the installation to the clean-up. They even filed our warranty paperwork for us, which is unheard of. Would definitely recommend.
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Great service
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They came (on a Friday afternoon) so quickly and finished just as fast! I've used them for years and am always so pleased and impressed!
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Great people, great skills
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Westerhouse is a first class operation and a great team. The ownership is fantastic and highly committed to taking care of their customers. If you have a HVAC emergency, they will find a way to get your problem solved quickly and properly. … More
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These guys are great! Service with a handshake, you can trust their word. My new system, installed in Feb 2018, is keeping us very cool in this 100+ summer heat with no struggles at all.
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Westerhouse Heating and Cooling, Inc. is a great and reliable company to do business with. They are honest and truly care about providing the best quality of service and follow through with outstanding customer service. Aaron is very … More trustworthy and we choose to have all of our Heating & Cooling work performed by Westerhouse Heating and Cooling.
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They were honest, dependable, and fast! Thanks Aaron!
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Our heater wasn't working and the outside temperature was below zero degrees. Westerhouse came to the rescue within minutes of our call. Thank you for your timely and professional service!
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Mike and he's team are knowledgeable and polite. I would recommend Westerhouse Inc. to everyone.
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We had several companies come out and provide us with bids to replace both our a/c and furnace, and Mike was not only able to provide us the best offer but he provided us with the best service. He was personable and respectful of our home, … More which provided that peace of mind with a big purchase. My father recommended him to me, and now I would recommend him to anyone else.
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Mike came by our house to do a Spring Service on our A/C unit. He was courteous, knowledge and respectful. We will be calling him for any future needs for our heating and a/C.
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Westerhouse is honest, friendly, prompt and is very 'cost conscious'. We've spent more money on less service with other companies for our commercial service. Whether you are looking for home or commercial support, I'd … More highly recommend Westerhouse. They are local, family-owned and worth your time and trust.
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Westerhouse is honest, friendly, prompt and is very 'cost conscious'. We've spent more money on less service with other companies for our commercial service. Whether you are looking for home or commercial support, I'd … More highly recommend Westerhouse. They are local, family-owned and worth your time and trust.
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We had several companies come out and provide us with bids to replace both our a/c and furnace, and Mike was not only able to provide us the best offer but he provided us with the best service. He was personable and respectful of our home, … More which provided that peace of mind with a big purchase. My father recommended him to me, and now I would recommend him to anyone else.
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We had our AC unit serviced in May and recently we had an issue with the unit. I called and spoke with Mike. He was grateful for the call and went above and beyond to resolve our concerns. We look forward to using them again in the future. … More
