Reviews

Very affordable and knowledgeable.

I have an old rheem furnace that that sprung a small leak. I called and was able to get someone to come out the next day. The technician was a nice guy and wasn’t pushy about replacing the old furnace and was determined to figure out how best to resolve the issue. He was able to figure things out, let me pick his brain about furnace troubleshooting, and was just a decent technician unless others I have dealt with. A side note, he came out the very next day to help resolve another small issue that developed. I’d recommend this company and will use them again.

Westerhouse is a very reliable and punctual company to get the job done right. Knowledgeable and easy to work with

This company was awesome. I'd had another company give me an estimate that knocked my socks off. My neighbor said to call these guys. They told me the same stuff the other company did without trying to upsell me like they did. The cost of diagnosis and parts PLUS the cost to have the first company come out all combined was less than HALF of what the other company wanted to charge me for repairs! I'll recommend Westerhouse to anyone who asks! Thank you so much! You saved my bank account!

Aaron, Tanner, and Westerhouse Team provided exceptional support. They installed a new Evaporator Coil and Air Conditioner. While installing the systems, they effectively addressed problems with the air flow and the entire house is cool and comfortable. Their proposed price was competitive and reasonable.

They are extremely nice people. I had a misunderstanding with them but it was resolved and I can not thank them enough for getting my ac back up and running. Good folks.

Great prices very fast service and got back up and running in no time! Great pricing and very clean install! Highly recommend

After numerous problems with my 2 year old HVAC system and not having the issues resolved by the original company that sold me (units bigger than necessary as it turns out) and being treated like garbage whenever I called them out for an issue, I called Westerhouse. I’m SO GLAD I did!! Andrew came out and made all the necessary adjustments that the original company (think cumulus or rain ☁️☁️☁️) didn’t do from the beginning nor fix on the service calls. After he got everything fixed the way it was supposed to have been done in the first place, he explained everything in detail. If ever in doubt about what HVAC company to use, WESTERHOUSE is the way to go!! They are FAIR, HONEST, DECENT and COMPETENT! EDIT I first used Westerhouse last fall for my furnace after HORRIBLE service from Cl☁️☁️d. I don’t know why I’m surprised to discover that Cl☁️☁️d left off parts when installing the oversized unit their salesman SWORE I needed. Nor did they catch their errors when they supposedly service my air conditioner unit. I’m so GRATEFUL to have found Westerhouse, an HONEST and COMPETENT company!!!

Thanks for taking care of us

Excellent communication and responsiveness. Been using them for 2 years and have been nothing but impressed every step of the way. Replaced multiple units, services, and installed new smart thermostats. Very pleased with their service.

They were professional and prompt to replace my HVAC + hot water heater.. extremely knowledgeable and respectful of my time as well. They explained the options and payment plans available. 100% satisfied & highly recommended.

Crazy high rate for what was a simple fix. I was also charged $150 on a $30 part. Overall I cannot recommend

Quick response. Highly professional. Definitely recommend them.

Quick response. Highly professional. Definitely recommend them.

Awesome staff! Quick help! Wouldn’t go anywhere else!

Awesome staff! Quick help! Wouldn’t go anywhere else!

My furnace went out and they came out to assess within a few hours and had a new furnace installed the next business day. Quick, responsive, professional and affordable. Highly recommend!!

These guys are great.

My furnace went out and they came out to assess within a few hours and had a new furnace installed the next business day. Quick, responsive, professional and affordable. Highly recommend!!

These guys are great.

My previous system was about 16 years old and I was due for a change. Westerhouse came out and evaluated, and we ended up switching to a Mitsubishi ductless system for the entire house. They were able to answer every question that I had, and the install was very quick. Top notch service!

My previous system was about 16 years old and I was due for a change. Westerhouse came out and evaluated, and we ended up switching to a Mitsubishi ductless system for the entire house. They were able to answer every question that I had, and the install was very quick. Top notch service!

The guys at Westerhouse installed a full geothermal system in our new home build in Baldwin City a couple years ago. They have been without a doubt one of the best companies I have worked with. This company does things right, from the initial install all the way through ongoing servicing. They are responsive, professional, and just generally great people to work with. Would add a 6th star if I could.

The guys at Westerhouse installed a full geothermal system in our new home build in Baldwin City a couple years ago. They have been without a doubt one of the best companies I have worked with. This company does things right, from the initial install all the way through ongoing servicing. They are responsive, professional, and just generally great people to work with. Would add a 6th star if I could.

I love this company and all the great people. Could not recommend Aaron and his group any more.

James was on time, friendly, courteous and professional. The mini split unit he installed is performing as promised. I will call Westerhouse Heating and Cooling again for my home needs.

I love this company and all the great people. Could not recommend Aaron and his group any more.

David was very professional and very good at fixing our heater. I called on a Monday and was scheduled for Tuesday morning. Great service with a smile. Highly recommended.

Excellent service very personable would highly recommend to anyone who needs heating and cooling services!

Chet was the service technician that performed the PM service on our two units. He did an extremely thorough inspection of the units. The unit shown is located in the basement. He drilled holes in the inlet/outlet ducts and the gas exhaust pipe to get correct temperature and exhaust gas readings. I will request him for our spring PM service.

After numerous problems with my 2 year old HVAC system and not having the issues resolved by the original company that sold me (units bigger than necessary as it turns out) and being treated like garbage whenever I called them out for an issue, I called Westerhouse. I’m SO GLAD I did!! Andrew came out and made all the necessary adjustments that the original company (think cumulus or rain ☁️☁️☁️) didn’t do from the beginning nor fix on the service calls. After he got everything fixed the way it was supposed to have been done in the first place, he explained everything in detail. If ever in doubt about what HVAC company to use, WESTERHOUSE is the way to go!! They are FAIR, HONEST, DECENT and COMPETENT!

They two guys arrived on time and completed the required maintenance in a timely manor. They did forget the big filter for the shop, but while one of them continued to work the other one went back to their place and retrieved the filter.

Always on time, expert at their job and courteous. Westerhouse has been taking excellent care of our furnace and AC for several years and we are not thinking of changing.

Westerhouse was recommended to us when we were having a low voltage issue. We couldn’t be happier with their service in our low voltage issue and now also use them for our maintenance services. We have used them for several years now and they are always prompt, reasonably priced and all the staff is very polite. You can’t go wrong with Westerhouse!

Excellent Service and Awesome people to do business with. Thanks for all you do for us.

Prompt service at a great price. Do yourself a favor and call these guys.

Best in the business! Friendly, Responsive, and Affordable

SO impressed with the caring staff and service men at Westerhouse. Our AC went out on prom weekend with a house full of teenagers preparing for their big night. Not good. Aaron responded immediately and got us taken care of. So thankful to get cooled off!

Went through a process talking with/interviewing several local HVAC providers to replace both 19 year old AC and Furnace. We chose Westerhouse thanks to a superb recommendation from a close friend, and regional and national reviews/ratings of American Standard products that they feature. System was installed a month ago, (April 2024) in a day with a follow-up the next day for a quick fine-tuning. So far, so good. All personnel we dealt with were friendly and professional. The new system is way quieter than our last. Will update review in the fall when we switch over to heating.

Great service and great people! They work to trouble-shoot issues economically. Recently came over a weekend to rescue us with a coolant topoff before a grad party! Highly recommend!!

Local, fair, honest and consistent service. Highly recommended.

Fantastic customer service. Reliable and reasonably priced

As a new homeowner and new resident of Eudora, the last few weeks have been a lot. Westerhouse showed up yesterday for maintenance and I couldn't be more happy with the guy who showed up. Very personable and you can tell when someone is genuinely looking out for you. Happy to stick with this team moving forward.

Connor was very nice and professional. He came in and took care of the ac unit and was very polite. He paid attention to detail.

We have used Westerhouse since 2010 when they installed a new furnace and air conditioner at our home. I cannot speak highly enough about them. Great service every time!!

we were recommended Westerhouse years ago and have used them for all of our annual tune ups and troubleshooting. never had to wait too long for things to be fixed, friendly and professional

Westerhouse heating and air has been my go too since 2009 they are good on their prices very courteous and on time. There work ethic has been passed down from their dad and it shows.

My AC went out after a week of 100 degree plus temperatures, so you know they had their hands full! They were at my house within 3 hours of initial phone call and revived our AC unit in less than an hour. Friendly and fast service, without breaking the bank or trying to push products you don’t need. Looking forward to continued business in the future.

They do what they say when they say they are going to do it and do it well. You can’t ask for better service than that. Thank you.

I needed a new AC unit. They responded the same day I called (On a Sunday) and installed the AC that Tuesday. AND they got my old AC working until the new came in!

One Tech came out and pressured me to spend either 4k for one repair option or $6650 for a whole new AC. I got a second opinion with Westerhouse. It ended up being a small maintenance issue that was rather easily resolved. Total cost less than $230. He also let me know that my unit probably has about five years of life remaining.

My air conditioner was many years past its prime. Westerhouse heating and air was very prompt in responding to my service call. They installed a new unit very quickly. I have no concerns about recommending this company to anyone.

Quick response, thorough, and very fair price. Refreshing to have such great service!!!

We can't say enough about these professional folks. Totally 1st rate from the initial visit to evaluate our situation to the follow-up post installation visit. In fact, we were so impressed we have asked them to bid on a kitchen stove hood upgrade.

Excellent service. Would highly recommend

I have used Westerhouse Heating & Cooling multiple times over the past 20+ years for my home and investment properties. Their staff is knowledgeable, friendly , and courteous, and techs arrive on time. I trust them to do all jobs correctly and efficiently – from the smallest repair to replacing my entire HVAC system. I highly recommend them.